Privacy Policy

Last updated: October 2026

Cloth Factory ("we," "our," or "us"), operating via https://www.clothfactory.shop, is committed to safeguarding your privacy. This policy outlines how your personal information is handled when you browse or place an order on our store.

1. Information We Collect

When you place an order on Cloth Factory, we collect contact and shipping details: full name, shipping address, pincode, state, and phone number to fulfill and deliver your purchase.

2. Payment Security

We do not store complete bank account details, card numbers, or UPI PINs on our servers. All UPI transactions are processed through authorized mobile applications (PhonePe, Paytm, BHIM UPI) or secure QR payment methods.

3. Use of Personal Information

Your details are used strictly to process orders, dispatch parcels, verify deliveries, send status updates, and prevent fraudulent attempts. We never sell, rent, or trade customer information to third-party marketing brokers.

4. Cookies & Web Tracking

We use standard first-party cookies and Google Ads tracking tags solely to analyze store traffic and measure marketing efficiency in full compliance with advertising standards.

5. Contact Support

For any queries regarding personal data handling, contact us at support.clothfactory@gmail.com or call our customer care helpline at +91 96620 80290.